Privacy Policy
True North POS
Effective Date: February 21, 2026
At True North POS, we are committed to protecting the privacy and security of our clients' information. This policy complies with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA).
1Information We Collect
We collect information necessary to provide payment processing services and POS hardware, including:
- Contact Information: Name, business name, email address, and phone number.
- Business Details: Merchant IDs, business address, and banking information for processing applications.
- Usage Data: Information on how you use our website, collected via cookies to improve your experience.
2How We Use Your Information
Your data is used strictly for:
- Facilitating Clover account applications and hardware setup.
- Providing ongoing technical support and account management.
- Communicating updates regarding your services or industry regulations.
- Processing payments and billing for equipment.
3Data Sharing & Security
We do not sell your data. We share information only with trusted partners necessary to provide your service (e.g., Clover/Fiserv for processing applications). We employ industry-standard encryption to protect sensitive business and financial data.
4Your Rights
Under PIPEDA, you have the right to access the personal information we hold about you and request corrections.
5Contact Information
For privacy inquiries, please contact our Privacy Officer: